1
We collect
We work with over 35 different organisations and charities at any one time.

2
We sort
Our team meticulously sorts through all donations ensuring the quality of products.

3
We collate
Our bags set us apart, All are hand-picked with love by someone who really cares.

4
We deliver
Using our incredible volunteer team we reach thousands of local people each year.


Hygiene poverty is an invisible crisis.

What does this look like in the real world?

Using washing-up liquid for pots, hair and clothes

Having to share a toothbrush

Having to ration toilet paper

Using toilet paper as sanitary products

Having to choose between eating or keeping clean
*classroom of 30 children on average
What can you do?
Help us end hygiene poverty for good.
Show your support and spread the word.
Need to know more? Check out our frequently asked questions.
Do you get enough products donated to meet your needs?
We estimate that we receive just 30% of what we need through our donation boxes, the rest we buy at wholesale which is why we welcome monetary donations to supplement our own fundraising.
Do you take nearly full or barely used toiletries?
Due to health and safety restrictions, we are unable to accept any products that have been used. We know this seems wasteful – you may have only squeezed out the smallest amount – but giving a product that has already been used and discarded reinforces the negative. We believe in restoring dignity by only giving products we would be happy to receive ourselves.
Do you take open packs of tampons & sanitary towels?
Yes, but only if each towel/tampon is individually wrapped within the box. Many homeless charities hand out handfuls of sanitary products rather than boxes plus we always include a variety of sizes and products in our female packs as one size definitely doesn’t fit all.
Does giving out free products help or compound the problem?
Hardship comes in many forms and at unexpected times. The loss of a job, the break-up of a relationship, the unexpected death of a parent/carer, all these things can tip our world upside down. Some people can take life’s challenges in their stride, others can’t and can be dragged under as it becomes a daily struggle to keep afloat. All we are trying to do is lighten their load during this difficult time by giving them back their dignity.
How do you ensure your products are going to the right people?
We do our homework on the charities we are interested in supporting before we make contact with them to ensure their referral policies are in place. This way we can really get to know how they work and the type of people they support; that way we can provide bags of toiletries specific to each individual need and cut down on waste.
Do you take open packs of disposable nappies?
Yes. It’s not unusual for a child to move onto the next size mid packet and so we pass these open bags onto our mother & baby charities.
Do you get paid for what you do?
No! We are a 100% volunteer led and volunteer powered charity, no-one receives any payment.
Do you accept make-up?
Absolutely! There is nothing that boosts confidence more than a luxury item; a dab of lipstick, a spray of perfume or a bit or mascara. We like to include one of these items in our women’s refuge bags; when you leave your home in literally the clothes you are wearing, and nothing more, the essentials are important for your personal hygiene, but a little treat in there too says somebody cares.
Do you accept aerosols?
Yes. Although most charities prefer roll-on deodorants and shaving gels, we do supply foodbanks and several youth and community groups where these products are acceptable.
Are there any products that you do not accept?
We do not accept medication of any type.













